Trust ABBYY

Innovation you can trust

For more than 30 years, we’ve empowered organizations to change the world—while protecting them with best-in-class ethical, security, and privacy practices.

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Purpose-built for the enterprise

At ABBYY, trust is at the foundation of everything we do. You rely on our platforms to support your business processes, and we don’t take that responsibility lightly. As a global SaaS company, we care for your information as if it were our own, combining our commitment to transparency with robust measures for data protection and encryption.

We’re continuously investing and innovating to safeguard what matters most to you, delivering new standards of safety, reliability, and privacy.

Our approach to ethical AI

Our record of maintaining high ethical standards in AI is one of the key factors that sets us apart. Our technologies meet the stringent demands of multiple regulations and global regulatory frameworks, including the European Union’s Artificial Intelligence Act (AIA).

But we strive to go beyond basic adherence to all applicable laws. To bring our vision of trustworthy AI to life in our day-to-day operations, we follow a set of six core ethical AI principles that influence every aspect of how we develop, build, and market AI solutions:

Transparency

We give you clear visibility into the performance metrics and characteristics of the AI technologies we develop and support, and explain the steps we take to ensure your data’s security, integrity, and privacy throughout the entire processing cycle. We also actively promote opportunities for your feedback to ensure you can trust and understand our solutions.

Fairness and bias mitigation

To promote algorithmic fairness, we design solutions that promote unbiased and equitable decision-making across all groups.

Accountability

As part of our commitment to corporate responsibility, we support the digital transformation initiatives of our customers and partner ecosystem by delivering AI technologies that are economically and socially beneficial. We also collaborate with nonprofit organizations to help customers understand the AI regulatory landscape and navigate the AI audit process to conform to data privacy, AI, and cybersecurity regulations in all of the jurisdictions where ABBYY operates.

Privacy and data protection

Our solutions give customers full control over their data. We prioritize confidentiality by incorporating a privacy-by-design principle, embedding data protection into systems and processes from the start as an integral part of our software development. We regularly conduct independent information security audits and constantly adapt our cloud security program to reflect changing data protection regulations, customer requirements, and the evolving threat landscape.

Robustness and reliability

We develop quality AI technologies that meet industry standards for performance, accuracy, and security. Our approach includes a commitment to best practices, rigorous testing, quality assurance, and much more.

Human-centric design

Dedicated to delivering human-centric AI solutions, we prioritize user needs, values, and well-being in design and implementation, all while driving economic and social benefits.

Enterprise-grade security, anywhere you do business

We partner with you to protect your business with an advanced, integrated portfolio of enterprise solutions and services powered by purpose-built AI. Our modern approach to security is rooted in Zero Trust principles: We continuously verify access to ensure no one—inside or outside your network—is automatically trusted. This proactive strategy helps your business thrive, even in the face of uncertainty and evolving cyberthreats.

Privacy by design

We incorporate privacy-by-design as an integral part of our software development best practices when processing personal information. This adheres to fundamental privacy principles for processing personal information and aligns with global best practices for risk management. We also always protect confidential customer and partner information, ensuring an appropriate legal basis—such as consent or legitimate interests—when using data for tuning and training AI applications. This approach allows us to meld innovation with a strong commitment to fundamental privacy principles.

Blog

Managing AI Laws: Maintaining Security & Compliance in an Algorithmic World

Discover how generative AI and upcoming regulations like the EU AIA are reshaping governance, ethics, and risk management.

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Podcast

The AI Pulse Podcast: AI Ethics with Andrew Pery

ABBYY’s AI Ethics Evangelist Andrew Pery explains the intricacies of emerging legislation, sharing valuable insights on how businesses can adapt and thrive.

Listen to podcast

Press release

ABBYY Supports Non-Profit ForHumanity to Develop Independent AI Audit Systems

ABBYY will help develop independent AI audit systems so financial services can meet new regulations and ensure trustworthy, ethical AI practices.

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