Insurance automation

Streamline workflows with intelligent insurance automation

Boost productivity and customer satisfaction with smarter, leaner processes for onboarding, compliance, quoting, underwriting, and claims.
insurance automation
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Turn your documents into insights that drive your business processes forward

The insurance industry is document driven, but few insurers have fully automated their handling of essential documents. This slows down quoting, underwriting, and other processes, hampering productivity and negatively impacting customer experiences.

ABBYY changes things. Our purpose-built AI solutions automate and dramatically speed up document processing, for greater operational efficiency. We also unlock the valuable information within your documents for seamless data flow and faster, smarter decision-making.

Accelerate insurance automation with the power of AI

Capture documents from all channels
Handle all documents your customers submit, whether through apps, portals, email, or messages. Any document, any format, any language.
Speed up data processing
Start immediately with pre-trained models for document processing to guarantee data arrives in the right place for the right process—as quickly and accurately as possible.
Fuel your systems with process-ready data
Easily connect your core systems like Pega or Appian to the information they need using our industry-leading solutions.
Monitor process performance in real time
See and measure your automated workflows as they happen to ensure you hit target response times for customer service.
Meet regulatory requirements
Gain a deeper understanding of internal processes and be confident that you’re meeting all document-related regulations.
Optimize your workflows with precision
Continuously find new ways to refine and improve your workflows by harnessing the full potential of tools like process mining.
Solution brief
Use Case

Claims Management: Document Handling

Get complete visibility and control over your claims processes with ABBYY. Speed up your time-to-close, reduce errors, and boost customer satisfaction.

Read use case
Solution brief
Solution Brief

Claims First Notice of Loss (FNOL) and Assessment

Say goodbye to chaotic claims intake. Our solution streamlines the reporting and assessment process, bringing clarity and speed to every step.

Download solution brief
Solution brief
Use Case

Claims Management: Document Handling

Get complete visibility and control over your claims processes with ABBYY. Speed up your time-to-close, reduce errors, and boost customer satisfaction.

Read use case
Solution brief
Solution Brief

Claims First Notice of Loss (FNOL) and Assessment

Say goodbye to chaotic claims intake. Our solution streamlines the reporting and assessment process, bringing clarity and speed to every step.

Download solution brief

Automation in insurance—use cases

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Document capture

Automatically capture and process documents for any insurance process, including onboarding, underwriting, policy analysis, reinsurance, claims, and subrogation.

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Document conversion
Transform paper and digital documents into editable formats while refining data for seamless integration with your existing processes.
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Searchable digital archive
Convert high volumes of paper or image-based documents into easily searchable archives and repositories.
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High-volume document processing
Quickly process forms, invoices, and other documents through automation, transforming the information into searchable files for business applications or archives.
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Process intelligence
Analyze precisely how your documents and data move through workflows to pinpoint where automation can make the biggest impact.
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Process documents quickly and accurately with intelligent document processing

With a robust, purpose-built AI platform and out-of-the-box document processing models for every scenario, ABBYY makes it easy to start putting your information to work with intelligent document processing (IDP).
Core AI skills to process any document
Pre-built, quick-start solutions
No- or low-code skill customization
Improve accuracy with continuous learning

CaseStudies

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eBook
eBook

Reduce the Risk of Insurance Fraud While Exceeding Customer Expectations

Discover how our AI-powered solutions can streamline onboarding without sacrificing security.

Download eBook
eBook
eBook

How Well Does Your Policy Administration Lifecycle Perform?

Don’t let your technology investments fall flat. Learn how to gain complete visibility and make data-driven decisions that optimize efficiency and customer satisfaction.

Download eBook
Webpage
Blog

Insurance Modernization: Collaboration, Experimentation, and Innovating for Success

Get the six essential strategies for shaping the future of insurance and achieving your business goals with AI and automation.

Read blog post
eBook
eBook

Reduce the Risk of Insurance Fraud While Exceeding Customer Expectations

Discover how our AI-powered solutions can streamline onboarding without sacrificing security.

Download eBook
eBook
eBook

How Well Does Your Policy Administration Lifecycle Perform?

Don’t let your technology investments fall flat. Learn how to gain complete visibility and make data-driven decisions that optimize efficiency and customer satisfaction.

Download eBook
Webpage
Blog

Insurance Modernization: Collaboration, Experimentation, and Innovating for Success

Get the six essential strategies for shaping the future of insurance and achieving your business goals with AI and automation.

Read blog post

Frequently asked questions  (FAQs)

What is insurance automation?
How does intelligent automation in insurance work?
What insurance processing challenges does intelligent automation solve?
How is RPA used in insurance automation?
What intelligent automation capabilities are used in insurance automation?

Request a demo today!

Schedule a demo and see how ABBYY intelligent automation can transform the way you work—forever.

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