Intelligent Process Automation
AI-powered intelligent process automation (IPA)
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What is intelligent process automation (IPA)?
Intelligent process automation (IPA) combines artificial intelligence (AI) technologies with automation technologies, like robotic process automation (RPA), to enable organizations to respond to the real-time requirements of their customers and business.
Tools such as intelligent document processing (IDP), task and process mining, and predictive analytics, provide new approaches to helping businesses gain greater control over operations. They help organizations discover much simpler ways to automate and improve business processes and decision making.
Why use AI for intelligent process automation?
Respond to changing requirements
Get more value from your business content
Ensure peak process performance
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Intelligent automation—usage scenarios
Insurance
Healthcare
Transportation & Logistics
Report
Global Intelligent Document Processing Trends & Outcomes Report
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Report
ABBYY Named a 2022 Leader in Intelligent Document Processing and Process Discovery & Mining
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News
ABBYY Named a Leader in the 2023 Gartner® Magic Quadrant™ for Process Mining Tools.
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Report
ABBYY Named a 2022 Leader in Intelligent Document Processing and Process Discovery & Mining
![](https://content.abbyy.com/-/media/feature/basecomponents/assets-thumbnails/abbyy_microscopic_web_photos_1486--836.jpg?h=836&iar=0&w=1486)
News
ABBYY Named a Leader in the 2023 Gartner® Magic Quadrant™ for Process Mining Tools.
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How ABBYY Intelligent Process Automation works
Elevating process visibility and control
ABBYY applies AI and Machine Learning (ML) to RPA and document automation systems to give organizations complete visibility and control over their processes and the data that drives them. ABBYY has extensive technology leadership in the IPA market, with over 30+ years’ experience and more than 400 patents and patent applications. We offer a unique combination of experience and expertise to deliver solutions that drive the outcomes our customers seek.
Automating document-centric processes
ABBYY Vantage applies AI to understand your documents in a fast and simple way. Using pre-built document skills, Vantage enables straight-through document processing by making human-like decisions about documents, regardless of their structure, size, or complexity. The ABBYY Marketplace holds a library of Vantage document skills for Financial Services, Insurance, Finance & Accounting, and more.
Simply show us your document, confirm or select a skill, and get started processing immediately—no coding required.
Uncovering optimization opportunities
ABBYY Timeline is a cloud-based process mining platform featuring advanced process discovery, analysis, monitoring, predictive analytics and simulation, and task mining. It uses the latest AI to enable enterprises to automatically build an interactive digital twin of their business processes, revealing inefficiencies and process bottlenecks. With this insight, they can apply automation where it will have the greatest impact, and predict future outcomes.
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CaseStudies
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News
ABBYY Releases Global Intelligent Document Processing (IDP) Trends & Outcomes Report
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News
ABBYY Releases Global Intelligent Document Processing (IDP) Trends & Outcomes Report
IPA frequently asked questions
Intelligent process automation can be utilized in a wide variety of industries. If there is a process that needs to be improved, or a document that needs to be processed, intelligent process automation can help.
What is the definition of intelligent process automation?
What results can intelligent automation deliver?
Does intelligent automation replace human workers?
How does robotic process automation differ from intelligent process automation?
How do you get started with IPA?
What are the tools and technologies that make up IPA?
Intelligent process automation comprises the following advanced tools and technologies:
- Intelligent Document Processing (IDP) applies AI-based document processing “Skills” to make the information contained in documents immediately available and accessible for business processes.
- Task and process mining uses process event log data to discover and map process operations, helping decision makers uncover root causes of any efficiencies and reveal opportunities for improvement.
- Predictive analytics uses data, statistical algorithms, and machine learning to determine the likelihood of future outcomes, enabling businesses to perfect process performance and optimize the use of resources.
What are some examples of intelligent process automation?
IPA can apply to a broad array of use cases across several industries, including the following:
- Banking and financial services: IPA improves performance and efficiency in customer onboarding, trade finance, and Know Your Customer (KYC) processes.
- Insurance: IPA reduces the risk of manual errors in claims processing, policy administration, and forms processing.
- Healthcare: IPA improves patient and employee experiences in processes such as scheduling, billing, and patient registration.
- Transportation and logistics: Shipping and supply chain organizations use IPA to avoid costly delays in data entry, order management, and invoice processing.
How does IPA leverage AI?
IPA leverages artificial intelligence in two capacities:
- IPA’s intelligent document processing component uses AI to make human-like decisions about documents as they flow through processes.
- Its process mining tool uses AI to build an interactive digital twin of a process, revealing inefficiencies and bottlenecks and enabling businesses to apply automation where it will have the greatest impact.
How can I scale RPA using intelligent process automation?
IPA can support scaling of robotic process automation in several ways:
- IPA can reveal additional opportunities for implementing RPA.
- IPA can help organizations understand in advance which processes would benefit the most from RPA.
- IPA can help businesses automate more complex processes by supplementing RPA with intelligent document processing and process mining.
- IPA can help improve RPA efficiency and accuracy by automating tasks such as bot monitoring, process discovery, and exception handling.
- IPA can provide a centralized platform for managing and deploying RPA bots across multiple departments and locations
Request a demo today!
Schedule a demo and see how ABBYY intelligent automation can transform the way you work—forever.