End-to-end process visualization
Visualize the flow of work through process stages to see delays, bottlenecks, outliers, and even items moving backward.
Process intelligence
Achieve your business goals faster with process intelligence
ABBYY Process Intelligence provides essential insights for the successful implementation of intelligent process automation.
Let AI put your data to work to optimize business processes
Today’s information systems generate an unprecedented amount of data from both digital and physical sources. When properly ingested, merged, and analyzed, this wealth of data can be used to discover patterns and insights that illuminate paths to better customer experiences and new operational efficiencies. Process and task mining technologies have become integral to achieving success with digital transformation projects. They enable organizations to assess the future impact of proposed changes, manage the transition more effectively, ensure the performance of the implemented automation steps, and provide a feedback loop for continuous improvement.
Gartner predicts that by 2025, 80 percent of organizations will embed process mining capabilities in at least 10 percent of their business operations. (2023 Magic Quadrant for Process Mining Tools)
Business process optimization, powered by your data
Customer journey visibility
Gain insights into “as-is” customer processes and leverage them to make improvements for increased customer satisfaction.
Reduced time and manual effort
Eliminate manual process evaluation, delivering faster time to value on process improvement initiatives.
Compliance risk management
Receive alerts when rules are broken, and follow up immediately to ensure the discrepancy won’t happen again.
Continuous improvement
Automatically monitor performance in near-real time to assist in triggering remediation.
Cost reduction
Drive down the cost of process evaluation and make it easy to identify high-value improvement opportunities.
Press Release
ABBYY Named a Leader in the 2024 Gartner® Magic Quadrant™ for Process Mining Platforms
Data Sheet
Q&A on Process Intelligence and the Automation Fabric with Forrester Research
Data Sheet
Q&A on Process Intelligence and the Automation Fabric with Forrester Research
Data Sheet
Q&A on Process Intelligence and the Automation Fabric with Forrester Research
How does process intelligence work?
Process intelligence analyzes numerous processes within your business and delivers a digital process model of your operations so you can see where inefficiencies prevent optimal performance and determine the highest value opportunities for automation.
A “digital twin” of your business processes
ABBYY Timeline extracts and reads the time stamps used to record specific events along your processes. The software then visually models these time stamps in such a way that you can instantly identify deviations from the ideal process flow—so you can find the root cause of a problem that may be costing your business money.
Centralize multiple processes and systems
Process intelligence can help you improve every processes end-to-end, no matter how ad-hoc or complex. Connect and extract data from practically any system used in the operation of your business–legacy systems, packaged applications (ERP, CRM, HCM, etc.), trading partners, and databases/EDW/data marts.
Process insights
With this visibility into your processes, you can understand exactly how your processes execute. How can automation improve the customer experience? Which employees are the most efficient and consistent? Where are your bottlenecks and how do they affect compliance and service delivery? You gain full transparency and actionable insight for optimizing processes, making decisions, and improving results.
Process intelligence—customer scenarios
Automate and improve document-driven processes with IDP
Tap into the power of AI with ABBYY’s IDP solutions for more efficient document-driven processes and realization of economies of scale.
Capture all document types with advanced AI
ABBYY IDP ensures rapid, accurate processing of all documents—regardless of source or format—with the power of AI.
Ready-to-use tailored document skills
Choose from our library of pre-trained document processing skills to get started with IDP today—no coding necessary. Or create your own customized document skills for any situation quickly and easily.
No technical skills required
Non-technical business users can get up and running quickly and easily to design, train, and publish their own document skills from start to finish.
Built-in continuous improvement
As your team reviews and adjusts outputs, ABBYY IDP “learns” from each interaction to become more intelligent over time.
Request a demo today!
Schedule a demo and see how ABBYY intelligent automation can transform the way you work—forever.
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